Agents
Agents are members assigned to handle calls in a call center setup. The Agents API allows you to manage agent availability, status, and routing preferences.
Endpoints
| Method | Endpoint | Description |
|---|---|---|
GET | /agents | List all agents |
GET | /agents/:id | Get agent details |
POST | /agents | Create an agent |
PATCH | /agents/:id | Update agent settings |
DELETE | /agents/:id | Remove an agent |
info
Detailed request/response schemas will be added based on the API implementation.