Call Flows

Call Flows define the automated routing logic for incoming calls. You can create complex IVR trees, route calls to teams, play audio, and integrate with external services.

Endpoints

Method	Endpoint	Description
GET	/call-flows	List all call flows
GET	/call-flows/:id	Get call flow details
POST	/call-flows	Create a new call flow
PATCH	/call-flows/:id	Update a call flow
DELETE	/call-flows/:id	Delete a call flow

List Call Flows

GET /call-flows

Response

{
  "data": [
    {
      "_id": "cf_abc123",
      "name": "Main IVR",
      "status": "active",
      "nodes": [],
      "createdAt": "2026-01-15T08:30:00Z"
    }
  ]
}

info

Detailed request/response schemas will be added based on the API implementation.