Client API

Integration API for external clients and custom end-user devices. Authenticated via custom Client JWT (client-api audience). Supports in-app calling, events, and custom routing.

📄️Overview & Authentication

The Client API allows you to integrate external, third-party end-users, mobile apps, or custom web portals with the Firetell voice platform. Unlike the Agent API (which is designed for call center agents registered in the database), the Client API allows you to authenticate any custom username on-the-fly using a signed JSON Web Token (JWT).