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Voice Agents

Voice Agents are AI-powered bots that can handle customer calls autonomously. They leverage natural language processing, text-to-speech, and speech-to-text to have natural conversations.

Endpoints

MethodEndpointDescription
GET/voice-agentsList all voice agents
GET/voice-agents/:idGet voice agent details
POST/voice-agentsCreate a voice agent
PATCH/voice-agents/:idUpdate a voice agent
DELETE/voice-agents/:idDelete a voice agent

Capabilities

  • Natural Language Understanding — Parse caller intent from spoken language
  • Text-to-Speech — Generate natural-sounding responses
  • Speech-to-Text — Transcribe caller speech in real-time
  • Call Flow Integration — Connect voice agents to call flow nodes
  • Custom Prompts — Define agent behavior with custom prompts and instructions
info

Detailed request/response schemas will be added based on the API implementation.