Phone Numbers
Manage virtual phone numbers — list, connect, configure, and release phone numbers via the API.
Call
Make, receive, and control calls programmatically via the Firetell Call API.
Call Flows Integration
Learn how to integrate custom server logic into Firetell Call Flows using Contact Lookup and JSON Call Action nodes.
Extensions
Manage internal extensions for call routing within your workspace via the Firetell REST API.
SIP Trunks
Manage SIP trunk connections, Inbound IP Access Control Lists (ACLs), and Outbound Gateways via the Firetell REST API.
SIP Accounts
Create and manage SIP accounts for softphones and SIP-compatible devices to register with the Firetell platform via the REST API.
Teams
Manage agent teams for call routing and workload distribution — create teams, add/remove agents, and query team membership via the Firetell REST API.
Agents
Manage call center agents — create, update, delete agents and control their availability, avatar, and password via the Firetell REST API.
Voice Agents
Create and manage AI-powered voice agents for automated customer interactions with versioned settings, real-time voice capabilities, and tool function calling.
Audios
Upload and manage audio files for IVR prompts, hold music, voicemail greetings, and call flow components via the Firetell REST API.
Webhooks
Create and manage webhook endpoints to receive real-time event notifications for calls, contacts, and recordings via the Firetell REST API.